Privacy Policy

Big Red Treats · Grand Island, Nebraska · Last updated July 18, 2026

Big Red Treats ("we," "us") operates bigredtreats.com and our retail stores in Grand Island, Nebraska. This policy describes how we collect, use, and protect your information.

Information we collect

When you contact us — by phone, text message, our website, or in store — we may collect your name, phone number, email address, and the details of your request (for example, an order inquiry, fundraising request, or callback message).

How we use it

We use your information to respond to your questions, fulfill orders and requests, provide customer service, and (only if you have opted in) send you text messages related to your inquiry or our services.

Text messaging (SMS) and your consent

If you text our business number or provide your phone number for a callback, we may reply by text message. Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or get assistance by replying HELP.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.

Sharing

We do not sell your personal information. We share information only with service providers who help us operate our business (such as our phone and messaging systems), and only as needed to provide our services.

Data retention & security

We keep contact information only as long as needed for the purposes above and protect it with commercially reasonable safeguards.

Contact us

Questions about this policy: dana@bigredtreats.com, (308) 392-3456, or visit us at 223 W 3rd Street, Grand Island, NE 68801. See also our SMS Terms & Conditions.