Big Red Treats — Frequently Asked Questions
Answers to the most common questions about Big Red Treats in Grand Island, Nebraska.
Frequently asked questions
Where is Big Red Treats located?
Big Red Treats has two locations in Grand Island, Nebraska: Downtown at 223 W 3rd St (on the corner of Railside Plaza) and Prairie District at 3548 Innate Lane.
What are Big Red Treats’ hours?
Both Big Red Treats locations are open every day from 1:00 PM to 10:00 PM.
What does Big Red Treats serve?
Big Red Treats is a self-serve soft-serve shop. You build your own 16 oz cup from a rotating wall of flavors and 50–70+ toppings, sauces, and candy. We also make gourmet popcorn and homemade fudge, plus fountain and bottled soda.
How much does the soft serve cost and how does pricing work?
Soft serve is priced by weight — everything in your cup is 80¢ per ounce, flavors and toppings alike. Grab a 16 oz cup and fill it exactly how you want it.
What is the Perfect Pound at Big Red Treats?
If your cup lands at exactly 16 ounces on your first try, it’s 100% free — and we ring the bell to celebrate.
Is Big Red Treats family-owned?
Yes. Big Red Treats is a locally owned, family-run Grand Island favorite serving the community since 2016. Owners Dana and Juliet Wright run both stores, and their kids grew up behind the counter.
Does Big Red Treats have dairy-free or dye-free options?
Yes. The flavor wall rotates and regularly includes dye-free options and non-dairy choices like frozen yogurt, sorbet, and Italian ice. The live flavor list on each store page shows what’s on the machines right now, with allergen and dye-free notes.
Does Big Red Treats do bulk orders, weddings, corporate gifts, or fundraisers?
Yes — large and custom orders are handled by our sister brand, Red Bow & Co. (redbowandco.com): bulk popcorn and fudge, custom corporate gifts, wedding and event favors, and fundraisers.
What is Big Red Treats’ phone number?
You can reach both Big Red Treats locations at (308) 392-3456.
Is Big Red Treats kid-friendly and good for celebrations?
Absolutely. Build-your-own soft serve, a wall of candy toppings, and the free-if-it-hits-16-oz Perfect Pound make it a favorite for birthdays, team celebrations, first dates, and everyday treats. Our motto is Always Celebrate.
What’s the best ice cream in Grand Island, Nebraska?
Grand Island locals keep voting with their spoons: Big Red Treats holds a 4.8-star Google rating across hundreds of reviews between its two shops. It’s the build-your-own soft-serve experience — grab a 16 oz cup, pick from a rotating flavor wall and 50–70+ toppings, and pay by weight at 80¢ an ounce. Open daily 1–10 PM at 223 W 3rd St downtown and 3548 Innate Lane in the Prairie District.
Where can I buy gourmet popcorn in Grand Island?
Big Red Treats makes gourmet popcorn fresh and sells it by the bag at both Grand Island locations — Downtown at 223 W 3rd St and Prairie District at 3548 Innate Lane, open daily 1–10 PM. For bulk popcorn, popcorn bars, custom-labeled bags, and corporate gifts, visit our sister brand Red Bow & Co. at 213 W 3rd St or redbowandco.com.
What’s the difference between the Downtown and Prairie District locations?
Same build-your-own soft serve, same 80¢-per-ounce pricing, same daily 1–10 PM hours, same phone number, (308) 392-3456. Downtown (223 W 3rd St, on the corner of Railside Plaza) has 70+ toppings and fountain soda with pebble ice, and sits a few doors from the Red Bow & Co. showroom. Prairie District (3548 Innate Lane) has 50+ toppings and bottled Coca-Cola products, in Grand Island’s fastest-growing neighborhood.
Where can I order treats for a birthday party in Grand Island, NE?
Big Red Treats covers birthday parties two ways: order gourmet popcorn, homemade fudge, and custom party favors from our sister brand Red Bow & Co (redbowandco.com), or bring the birthday crew to either Grand Island location for build-your-own soft serve — hitting the Perfect Pound rings the bell and makes a birthday extra memorable. Call (308) 392-3456 to plan a party order.
Big Red Treats · Always Celebrate · Grand Island, Nebraska · (308) 392-3456 · hello@bigredtreats.com · Open daily 1–10 PM.